On a recent ‘Making the Best Use of Your Time’ workshop, a key time waster identified was people not responding. There is nothing more frustrating than when you need an answer or information from someone  and they don’t reply. Persistence is important if you are going to get through the many hurdles of matching their [...]

At the Business Exchange meeting in Weymouth on June 24th, I gave a presentation on Igniting the Passion. Very often people say they are passionate about their business, and think that is enough. Hey, your competitors are passionate about their business too. You need to have a plan to capitalise on your passion to [...]

“The leader of the past knows how to tell; the leader of the future will know how to ask.” Peter Drucker
Today we ran a special workshop on Leading to 2012, which focused on what are the issues for 2012 and how can we help. The Olympics coming to Weymouth & Portland will provide new and [...]

Delegates at my recent workshop asked two key questions.
How do I re-find my confidence?
Confident people had lost faith in themselves after being on maternity leave, an abusive conflict situation, and receiving bad feedback.
Are we actually born with confidence or is it something that we learn? Remembering the assured way my son demanded his first feed [...]

Some trainers use actors to provide role plays. We like to give participants hands on experience. The delegates on our Effective Communication workshop on February 23rd provided two fascinating scenarios of how to deal with difficult behaviours. The key learning for them was:

Do more of
Avoid

Plan and prepare before going into the situation
Set expectations or ground [...]