Some fourteen years ago, I was given a business card designed as a tin can with the words, Success Comes In Cans, Not Cannots. This was from Nigel Botterill of N5, who  is still successful.  I have kept it ever since and used it as the theme for the Rural Dorset Business meeting in Sherborne [...]

On the recent ‘Dealing with Difficult People’ course we ran, there was a great aha moment. Quite early on in the day, one delegate realised she actually is the ‘difficult’ person. This is something that is not always easy to accept. I remember the first time I ran this course; I made the mistake of [...]